Privacy Policy

We are concerning your privacy seriously on this cyber world and we want to make you feel satisfying and safe. Certain types of information about users are being captured and you (visitors/customers) MUST agree with our terms and conditions before accessing or using our website by reading this privacy policy. If you’re not agreed to these terms, please do not access or use this site.

This privacy policy is not exhaustive and ControlVM Sdn. Bhd. (“ControlVM”) reserves the right to modify this policy at any time, anywhere without any prior notice, effective upon posting of the modified policy at ControlVM. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of any changes.


When you involved in any form of activities at ControlVM website such as ordering product/services, downloading software/scripts, participate in our forums, contests, polls and surveys or subscribe to our newsletter, all information that users provide are optional/voluntary submissions. Depends on the activities that you engage, some of the information that we ask you to provide is identified as mandatory. If you do not provide the mandatory information with respect to a particular activity, you will not be able to enjoy the activity. Please take note that any form of information you posted to our public forum or blog is visible and available to any visitors/customers accessing our website.

The information that you provide used as a communication channel to keep you informed about the recent activities such as promotions from ControlVM. Please take note also when you signup with ControlVM related company you will receive regular email notifications sent to customers such as information update on our services, recent activities and so on.

We’ll not sell, rent or lease any of your information to third parties, except ControlVM entities and/or business partners or who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. However, We reserve the right to disclose any and all pertinent customer information to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate.

When your account with ControlVM is cancelled/terminated, all of your personally identifiable information is turn in “inactive” status within our databases BUT does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to resolve disputes or enforce our agreements.


When you access to our website, basic information such as types of browsers you use during visit our website, the referrer to our website, ip address and so on will be capture by our server logging system. This information is useful for our future improvement by knowing the visitors/customers navigation trend, our server loads, allow us to better customise our contect to our visitors.


In line with the Children’s Online Privacy Protection Act of 1998 (“COPPA”), we will never request personally identifiable information from anyone under the age of 13 without first requesting parental consent. Our website, product/services are focus to the group who are at least 13 years old.


When you browse our website, We may transfer a text file called a “cookie” to your computers hard drive through your Web browser (if you allow) that enables our websites to recognize your browser and capture and remember certain information. We may contract with third-party service providers to assist us in better understanding our site visitors. Cookie itself cannot read data from the user’s hard disk and We use the cookies to track user traffic trend. You always can set your browser to warn before the cookie is accepted. However, you’ll need to enable/accept cookies if you wish to participate blog and forums frequently.


ControlVM is not responsible for the privacy practices or the content of other websites even though it is link from our website.

If you have any concerns/questions related to this policy, please email us at